Privacy Policy

1. Introduction

This Privacy Policy explains how 38th Chain ("Company", "we", "us", or "our") collects, uses, and protects your personal information when you access our website, platforms, or software development services.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name
• Email address
• Phone number
• Company name
• Billing and payment details

2.2 Technical & Usage Information

• IP address
• Browser type & device information
• Pages visited and time spent
• Session logs and user interactions

2.3 Project or Service Information

• Project requirements
• System credentials provided for development
• Files or documents shared for project execution

3. How We Use Your Information

We use collected data for purposes including:

• To provide and improve software development services
• To communicate regarding project updates and inquiries
• To process payments and financial transactions
• To ensure security and prevent unauthorized access
• To comply with legal obligations

4. Sharing & Disclosure

We do not sell your data. We may share information only with:

• Trusted service providers (hosting, billing, analytics)
• Third-party contractors under NDA for project execution
• Law enforcement, if required by law

5. Cookies & Tracking Technologies

We use cookies to improve website performance, analyze traffic, and personalize your experience. You can disable cookies through your browser settings at any time.

6. Data Security

We implement industry-standard security measures including encryption, secure servers, access controls, and regular audits to protect your information.

7. Data Retention

We retain your information only as long as necessary to fulfill project requirements, comply with legal obligations, or maintain legitimate business operations.

8. Your Data Rights

You may request the following at any time:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your data (where applicable)
• Restriction of processing
• Data portability

9. Third-Party Services

Our website or services may contain links to third-party tools or platforms. We are not responsible for their privacy practices or content.

10. International Data Transfers

As a global service provider, your data may be processed in countries outside your own. We ensure adequate protection in accordance with international standards.

11. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us: